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Security & Trust

Your freight data, protected by design.

Laneify is a multi-tenant logistics platform built for 3PLs and enterprise shippers. Security isn't a page we bolted on — it's how the system is architected. Here's exactly what's in place.

🏢 Tenant isolation

Every request is scoped to your organization at the query layer — you only ever see your own data. Client (3PL sub-account) users get a default-deny surface: they can reach only what they're explicitly allowed. This is enforced by an automated isolation test that runs on every change (dozens of cross-tenant checks, zero tolerance for a breach).

🔐 Encryption

Third-party credentials you connect (carriers, marketplaces, ERP, identity providers) are encrypted at rest with Fernet (AES-128 + HMAC) — decryptable only by the running service, never returned by the API. Passwords are hashed with bcrypt. All traffic is served over TLS.

🛡️ Immutable audit trail

Sensitive actions are written to a hash-chained, tamper-evident log — who did what, when, and from where. The chain is cryptographically verifiable, so any alteration is detectable, and admins can export the full trail as CSV for their own auditors.

🔑 Enterprise authentication

Sign in with email + password, optional multi-factor (TOTP), or your own identity provider via OpenID Connect single sign-on. SCIM 2.0 lets your IdP automatically provision and deprovision users, so offboarding an employee instantly removes their access.

👥 Granular access control

Role-based access with built-in and fully custom roles, so each person gets exactly the permissions they need — nothing more.

🔌 Bring your own credentials

Laneify holds no global third-party API keys. You connect your own carrier, marketplace, and ERP accounts; the credentials are encrypted, used only to sync your data into your workspace, and never shared with Laneify staff or other customers. Disconnect anytime.

📤 Data governance

Your data is yours. Export it whenever you want, configure retention, and request erasure of a customer's personal data to support privacy obligations.

⚙️ Reliability & observability

Hosted on managed PostgreSQL with automated backups. Health checks and Prometheus-format metrics give operators real-time visibility, and concurrency-safe writes keep data correct even under simultaneous use.

Laneify is built with the controls an enterprise security review expects. We are transparent about our posture: this page describes controls that are implemented today. For a security questionnaire, penetration-test summary, or to report a vulnerability, contact security@laneify.ai.

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